Locations: North Andover, MA | Boston, MA | Portsmouth, NH

Computer and Network Support

24×7 Monitoring and IT Support | ITMS

It’s all about being proactive.  Managed IT Services are all about simplifying the administration of your technological infrastructure. The first step to managing IT is monitoring the activity of your computers and network.

Our platform identifies and resolves issues before they can have a chance to impact your day-to-day operations. When we speak to most clients about 24×7 monitoring, the frequent response is “My business does not operate 24×7, so I don’t need it…” Proper management of an IT infrastructure begins with monitoring and analysis of the current environment.

Not only can this provide key indicators of failure BEFORE they happen, but extensive analysis from monitoring can help you plan for your technology far ahead of time, allowing insight into key factors such as server performance, disk space, memory utilization, and more. With our support services, we can even tell you what is happening on your network based on time of day and day of week!

Server Monitoring

Instant remediation

Our Network Operation Center (NOC) operates 24x7x365 with on-site IT Specialists also available around the clock for emergency service. 

Over 97% of issues on your network are addressed immediately and automatically during that time.

Imagine email going down at 3am.  Without knowing there was an issue, your employees would start the day non-productively. It could take hours for you to determine that there was an issue, wait for a response, and trying to resolve the issue blindly upon arrival.  Our ITMS plans provide you the assurance that you are up and operative when you arrive, without ever knowing that there was an issue to begin with.

Network Monitoring

Savings

Proactive services are very affordable.

Quite frankly, you could never afford to pay for the level of services that our ITMS plans deliver if they were being done manually and reactively.  Instead, you can enjoy a level of support you never thought possible and prices you didn’t think you could afford. It’s a true win-win.

Contact us for a free site evaluation today.


Providing Eastern Massachusetts, Seacoast New Hampshire, and Boston area businesses with some of the best IT consulting and managed support services is what makes I&T your all-in-one technology solutions provider. We provide managed IT services such as data backup and recoverynetwork maintenance and monitoringIT project managementVOIP phone solutions and much more. Be sure to request a free IT quote, and get started on your way to problem free IT today!

Need a Computer and Network Support Expert? Get Started
Managed IT Services

Managed IT Services

Choosing the Correct Phone System

This eBook is for you if:

  • You are considering a new phone system
  • You want to learn about the benefits and drawbacks of specific phone system types
Download Ebook

News & Events

IT’s a Big Day! We are Onepath!

Today’s the day! After months in the making, Internet & Telephone is now officially Onepath!
I&T is now On…

Read More

FBI Warning: Secure Your Printer

Late last week, the FBI issued a Private Industry Notification regarding Internet connected printers.

Read More

ChannelCon 2017 Wrap-Up

Among the many expert panels at this weeks ChannelCon event, Internet & Telephone CTO MJ Shoer was honored to be fea…

Read More