Document Managent holds a lot of promise for most businesses. It also holds some risk.
When considering a document management solution, it’s important to have clearly defined the need and the business processes that will feed the document management system. While on the surface, document management is an IT centric endeavor, it’s really much more about the business processes the solution will help you make more efficient.
Document management solutions will require an up front investment, but they will abolutely reduce long term costs. I have yet to encounter a business that can not benefit from these technologies, so I encourage you to look into them for your business.