Locations: North Andover, MA | Boston, MA | Portsmouth, NH

Internet & Telephone Blog

Your Technology Concierge

About Us

Author: MJ Shoer

The dictionary defines Concierge as a French word meaning “gatekeeper” or “keeper of the keys”.

key

In today’s business world, this ancient tradition of hospitality gives us a competitive edge in terms of client and employee retention and satisfaction. Every member of the team here at Jenaly is committed to providing our clients with an extraordinary experience, each and every day. On most days, clients won’t even notice. That’s because our proactive services are making certain that your IT infrastructure just works, allowing you to focus on the business you love and do the things that help move your company forward. That’s our greatest reward, seeing our clients succeed in their business, knowing that we have played an integral part in that success. It’s a true business partnership.

In transforming Jenaly from a traditional outsourced IT services firm to Your Technology Concierge, we have adopted a very simple goal:

Client First, It’s That Simple.

It certainly sounds simple, but it’s a lofty goal. It’s all about providing our clients with an extraordinary experience.

  • It means you can hear us smiling on the other end of the phone.
  • It means you will always know the status of your technical requests.
  • It means you won’t have to chase us for updates.
  • It means we only do what’s best for you.
  • It means we think about what’s important to you before we do or say anything.
  • It means we make you feel valued at all times.
  • It means you think you are our only client.

This is what Client First means to us and what it means to be Your Technology Concierge.

Thank you for taking the time to visit our web site. Please take the time to click the navigation links at the top and side of the page to explore and learn more about Jenaly. We hope you will find what you are looking for and most importantly, if you are not already a client and you are frustrated by IT companies that don’t hold these ideals as highly as we do, I encourage you to fill out our information request form by clicking here. I will personally respond to your inquiry within 24 hours and will hope to have the opportunity to meet you in person and share more with you about Jenaly, our wonderful team and our exemplary services.

MJ Shoer

On behalf of the Jenaly team, thanks for visiting,

MJs Signature - Initials Only

MJ Shoer
President

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