Crash Course on Document Management by Chris Geiser – cgeiser@pcstechnology.com This month we’ll take a look at why document management systems (DocMgmt) are often dismissed as irrelevant by small businesses and what value those DocMgmt systems actually pose. Five Myths about Document Management Systems 1. Our File Server Is Good Enough With most file servers, [...]

Cloud Security: Risks vs. Reality used with permission by IBM ForwardView The mobility of smart phones, netbooks, tablet PCs and other portable devices has fundamentally changed the when, where and how of our computing lives. And with cloud services, the source for data and applications used by these devices can be anywhere, too. The flexibility of [...]

Empty Your Inbox: 4 Ways to Take Control of Your Email used with permission from Microsoft at Work by Sally McGhee If your email Inbox is out of control, you might want to rethink your methods for organizing your email and emptying your Inbox. Developing a new approach to processing your Inbox can help you to [...]

Why You Need a Managed Services Provider Information technology (IT) systems are expected to meet high standards of operation, while offering 24/7 availability, security, and performance. In today’s environment, you have to keep pace with the constant changes in IT, performance demands, and pressure to deliver competitive IT functionality. To meet these challenges, many organizations [...]

Managing your business would be a breeze if you could eliminate the time wasters and energy drains like office gossip, power struggles, tattling, and the relationship challenges. Think about how smoothly your department, operation or company would run if each person in the company knew how to communicate effectively, handle disappointment and stress without resorting [...]

Free antivirus software may seem like a bargain, but it’s not. Learn what issues you need to consider before you download this particular “freeware.” In this tough economy, getting something for free is always a good thing, right? Short answer: It depends on your tolerance for risk. Take free antivirus software as an example. It [...]

Anyone who manages a network is embarking on an exciting ride. Maybe you’ve already strapped on your seat belt and are underway, riding through: A steep climb in Internet traffic and network access from smartphones and tablets Increased traction in cloud services and virtualization The growing popularity of IP voice and video Challenging twists and [...]

Personal information from nearly one out of three Massachusetts residents, from names and addresses to medical histories, has been compromised through data theft or loss since the beginning of 2010, according to statistics released yesterday by the office of Attorney General Martha Coakley. A state law enacted in 2007 requires all companies doing business in [...]

It’s a sunny Friday afternoon in August and, while other companies might have already quit for the day, your team at I&T is having a team meeting to discuss quality control and how better to serve our customers.

The scene: A narrow, poorly lit inner-city alleyway. You turn the corner and face an old wooden door entrance to a Prohibition era speakeasy. Your hand reaches out to give an assertive, yet discreet, knock. A small porthole opens. A grimly looking face appears and asks you for your password. You think for a moment [...]